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Show alternate submission screen to offer support for low rating

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Dean Walton
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Dean Walton

Status changed to: Live

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Now that Google is removing reviews for 'review gating' it would be interesting that there was a customizable message for low star ratings. There, we could give the option for both support and going ahead and posting a review. According to a known expert, this would not infringe Google rules.


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Will this allow customers to communicate directly with the business to tell them why they are leaving a low rating and to suggest what the business can do to make things right and get a better rating?


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Great idea.


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Dean Walton

Status changed to: Planned